Jared from Customer Service contacted me and my machine arrived the yesterday. THANK YOU SO MUCH JARED. I look forward to making new cards that I donate.
I have been calling and emailing regarding my order and I'm still waiting for a response. You sent me the vinyl but not the Big Shot Switch Plus Machine & Starter Kit. I made this purchase on 6/29/26. Please advise.
Tim Holtz products are always high quality. Unfortunately, the purchase process from Craft Direct was not so great. The company offers free gifts, but when there is an issue about putting the free gifts in the cart, the company ignores the emails regarding receiving the "gifts".
Arrived very quickly and has everything needed to start die cutting and embossing smaller sizes. The kit is very nicely packaged and the size of the machine is compact and perfect for my small desktop space.