Terms of service

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable laws. Please do not use this site if you do not agree to these terms and conditions.

For other inquiries about using the site, check out our other policies.

Welcome to CraftDirect. The terms “we,” “us,” and “our” refer to CraftDirect. CraftDirect operates this store and website, including all related information, content, features, tools, products, and services (the “Services”). CraftDirect is powered by Shopify, which enables us to provide the Services.

These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use the Services. By visiting, interacting with, or purchasing from CraftDirect.com, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Services.

Access and Account

By agreeing to these Terms, you represent that you are at least the age of majority in your state of residence. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

Our Products

We strive to display product information, descriptions, images, and pricing as accurately as possible. However, colors and appearance may vary depending on your device settings. All product descriptions, availability, and pricing are subject to change without notice.

Orders

When you place an order, you are making an offer to purchase. CraftDirect reserves the right to accept or decline any order at its discretion. Orders are not accepted until payment has been received and successfully processed.

All purchases are subject to our Return & Refund Policy.

Prices and Billing

Prices are subject to change without notice. Prices do not include applicable taxes or shipping charges unless otherwise stated. You agree to provide current, complete, and accurate billing and payment information for all purchases. We reserve the right to cancel orders if fraud or unauthorized activity is suspected.

Shipping and Delivery

Delivery timeframes are estimates only and are not guaranteed. Once products are transferred to the carrier, title and risk of loss pass to you. Additional details are available in our Shipping Policy.

Intellectual Property

All content on the Services, including text, images, graphics, logos, product descriptions, and designs, is owned by CraftDirect or its licensors and is protected by applicable intellectual property laws. You may not use, reproduce, or distribute our content without prior written permission.

Third-Party Tools and Links

The Services may include tools or links provided by third parties. We are not responsible for the content, accuracy, or practices of third-party websites or services.

Relationship with Shopify

CraftDirect is powered by Shopify, but all sales are made directly between you and CraftDirect. Shopify is not responsible for any aspect of transactions conducted through the Services.

Privacy

All personal information collected through the Services is governed by our Privacy Policy.

Feedback

Any comments, suggestions, or feedback you provide may be used by CraftDirect without restriction or compensation.

Errors and Inaccuracies

We reserve the right to correct errors or inaccuracies in product information, pricing, or availability and to cancel orders if information is inaccurate at any time.

Prohibited Uses

You may not use the Services for unlawful purposes, to violate any applicable laws, or to infringe upon our intellectual property rights.

Termination

We may suspend or terminate your access to the Services at any time if you violate these Terms.

Disclaimer of Warranties

The Services and all products are provided “as is” and “as available,” without warranties of any kind, either express or implied, to the fullest extent permitted by law.

Limitation of Liability

To the fullest extent permitted by law, CraftDirect shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services or products purchased through the Services.

Indemnification

You agree to indemnify and hold harmless CraftDirect and its affiliates, employees, partners, and service providers from any claims arising from your use of the Services or violation of these Terms.

Governing Law

These Terms are governed by the laws of the State of Kentucky, without regard to conflict of law principles.

Changes to Terms

We reserve the right to update or modify these Terms at any time. Your continued use of the Services following any changes constitutes acceptance of those changes.

Contact Information

Questions about these Terms may be directed to:

Email: support@craftdirect.com
Address:
CraftDirect
506 N 200 W
Cedar City, UT, 84721