PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site. Return Policy
want you to be happy with the products that you purchase from Craft Direct.
Please e-mail us at email@example.com
and we will review the available options. For
non-defective merchandise, product must be returned to us in new condition, unopened, as it
is sent to you. Cartridges removed from the outer plastic case are not eligible
for return unless the item is defective. Cricut Design Studio Software in
nonreturnable. All returns are subject to up to a 20% restocking fee.
This fee is waived for exchanges (you can choose to exchange your product for
any product in our store of equal or greater value, you must purchase the item prior to sending the return, and include the exchange orders invoice number). Shipping on returns and
exchanges is the responsibility of the customer. All returns and exchanges must
be received by CraftDirect within 30 days of purchase. For purchases on or
after November 1, the return period is extended to January 31.
If the return is due to an error we made we will
make the corrections needed, at our cost. If the item is defective, we
will replace the item or refer you directly to the manufacturer who will take
care of the problem, at no cost to you.
must first have authorization for all returns. Please e-mail us at firstname.lastname@example.org for farther
Copyright The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of www.craftdirect.com. The collective work includes works that are licensed to www.craftdirect.com. Copyright 2003, www.craftdirect.com ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with www.craftdirect.com or purchasing www.craftdirect.com products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with www.craftdirect.com or to purchase www.craftdirect.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by www.craftdirect.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
Trademarks All trademarks, service marks and trade names of www.craftdirect.com used in the site are trademarks or registered trademarks of www.craftdirect.com
Warranty We are a factory authorized dealer for Provo Craft. All cricut machines, gypsy machines, and cartridges, YUDU Machines, are covered under a limited 1 year warranty through Provo Craft.
All Provo Craft Products come with a 1 year limited warranty. Provo Craft does not warranty items that are shipped outside of the United States, however, for our international customers, we will do everything we can to work with Provo Craft to get your product fixed or replaced. Return shipping charges may apply on International Warranties.